Warranty
To be eligible for warranty, the following conditions must be met.
Installation must be performed by a qualified and licensed electrician.
Warranty will only be provided where proof of qualified electrical installation is provided. Eg. Electrical Safety Certificate.
Warranty will be voided if the product is installed by other than a licensed electrician.
Any repair work or modification of the product without the approval of FanForce Australia will void the manufacturer's warranty.
The following items are not covered by your FanForce warranty:
The presence of an intermittent humming noise that occurs due to variations in electrical supply. This noise can be caused by your hot water service, microwave or your electricity provider sending a ripple control signal in your area. This is not a product fault.
A wobbling fan that has not been installed correctly or due to external influences, or has unaligned or mismatched blades.
Corrosion such as rust or surface damage (known as tea staining).
Minor variations in speed on ceiling fans. This may be visible between products that are the same model. Some disparity in speed of ceiling fans is to be expected.
Damage caused by power surges or fluctuations.
Damage to the ceiling fan that does not use the supplied wall control and/or a Fanforce approved remote.
If the Fanforce product has been exposed to the environment, incorrectly used, intentionally or accidently damaged.
Motor sounds or vibrations caused by non-approved light fittings that are connected to a Fanforce ceiling fan.
Damage to furnishings, walls, floors, structural, foundations or any other loss for damage either directly or indirectly derived from an unqualified installer attempting to install, modify or repair the product.